If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes cannot be made once the order has been processed.
Standard shipping typically takes 5-7 business days. Shipping times may vary based on your location and current order volumes.
Shipping costs depend on the shipping method you choose and your location. You can view the shipping costs at checkout before completing your purchase.
Ensuring the secure delivery of your order is our top priority. If your package is lost, our team will conduct a thorough investigation and work with the courier to locate it. If the package cannot be recovered, we will promptly send a replacement.
To initiate a return, log in to your account, go to your order history, select the item(s) you wish to return, and follow the prompts to generate a return shipping label.
Our apologies for any inconvenience. Please contact our customer support team immediately with your order details, and we'll swiftly assist you in resolving the issue.
Refunds will be issued to the original payment method used for the purchase. Depending on your bank, it may take 5-7 business days for the refund to appear in your account after processing.
Once we receive your return, it typically takes 5-7 business days to process. You will receive an email confirmation once your refund has been issued.
To create an account, click on the 'Sign Up' button at the top right corner of our homepage. Fill in the required information, including your name, email address, and password. After submitting, you will receive a confirmation email. Click the link in the email to verify your account.
If you forget your password, click on the 'Forgot Password' link on the login page. Enter your registered email address, and we'll send you a link to reset your password. Follow the instructions in the email to create a new password.
To update your account information, log in to your account and go to the 'My Account' section. Here, you can update your personal details, shipping address, and payment information.
To view your order history, log in to your account and navigate to the 'Order History' section. You will see a list of all your past orders, along with their statuses and details.